Questions asked frequently…

We hope that you will be able to find most information regarding our events here, however, if we have not been able to answer any of your questions, please feel free to contact us using the online form.

When can I arrive?
The gates will be open for arrivals at the following times:
Fri 10am-10pm
Sat 10am-10pm
Sun 10am-10pm (only guests and artist will be allowed entry after this point)

What time will the entertainment start and finish?
Fri 4pm-11:45pm
Sat midday-11:45pm
Sun midday-11:45pm

Our Kids Zone (on Bank Holiday weekends only) start at 9am on Saturday and Sunday.

When does the bar open?
We have a fully stocked bar (not just a selection of the finest local ciders!) including craft beers, lager, wine, spirits and a selection of soft drinks! The bar is open from 11am-2am on Friday, Saturday and Sunday.

What facilities do you have on site?
We have a selection of hot food traders, coffee and speciality teas, henna & face-painting, and our kids zone on the Bank Holiday weekend events, which is run by the wonderful Steamship Circus!

I’m not sure if it’s for me, I’ve never been to a festival before!

We have a lot of festival virgins attend our events for the first time and feel right at home. Our festivals welcome people from all walks of life, who tend to have a couple of things in common – a love for great live music and good times. The events themselves have a relaxed and friendly vibe, it’s the perfect escape from reality! So ditch yer responsibilities, grab yer tent and come along!

Can we bring booze?
It is fine to bring a few drinks into the camping area, but you will not be able to bring food or drink into the main arena. Please don’t bring any glass bottles or containers, these will be taken from you at the gate and confiscated or you can transfer them to plastic bottles. We allow people to bring in alcohol for personal consumption. Our bars are of a very high standard and reasonably priced so you shouldn’t need to bring too much.

Alcohol allowance per person:

  • 16 x 440ml cans of lager/cider/beer OR

  • 17 x 250ml cans of premix spirit drinks OR

  • 3-litre box of wine OR

  • 7 litres of cider/lager/beer in plastic bottles or cans

  • Plastic or glass bottles spirits are not allowed.

There is NO RE-ENTRY with alcohol. You may bring this with you on arrival to the festival only. Any opened bottles will be confiscated on entry to the festival.

Can we leave the site?
Yes, you can, but your vehicles will be checked on arrival by our security team and you will not be able to re-enter with alcohol.

How far is the campsite from the main arena?
The campsite is just a short walk (10m-300m max.) from the main arena and all amenities!

Can we camp in the Orchard during the festival?
You can, but you will have to pay for this separately. Weekend tickets including tent camping in the events field. If you would like to book for Orchard Campsite, you will need to do this via our booking page or contact us.

Do you offer glamping?
Yes, we do indeed! All glamping options are available to purchase online. We have glamping tents available for less than £30 per person per night, or feel free to contact us for more information.

What are the toilets like on site?
We have a large number of compost toilets available on site. We take pride in the fact that our toilets are kept clean and hygienic throughout the entire weekend, and we’re never short of toilet roll. 😉

Who do I contact regarding a ticket enquiry?
Please contact us using our online form for all ticket enquiries, alternatively, you can call us on 01308 897966

Can I bring my dog?
Yes, we allow friendly, well behaved dogs at all of our events as long as they are kept on leads. We do not accept any responsibility for your dog or anyone else’s dog. We ask that you please clear up after them and dispose of their waste in one of the bins provided. Please do not ruin this luxury for everybody else by breaking these simple rules.

What days can we camp at the festival?
The festivals open at 10am on Friday. Everyone holding a ticket is welcome to camp for 3 nights and leave on the Monday daytime (by midday please).

Can I bring a camper van or caravan?
Tickets for camper vans and caravans are available for £25 in advance. Please DO NOT bring a camper van or caravan if you don’t have a ticket for one. If you are bringing a caravan you will be asked to move your towing vehicle to the car park after unhitching it. You won’t be charged to park your tow vehicle in the Car Park.

Do you have facilities for chemical waste?
NO! Please do not empty your chemical waste into our toilets – they are compost toilets! We take this very seriously, and anyone seen doing this, will be made to retrieve their excrement!

Can I put a tent up in the Live In Vehicle area?
We can only allow one small (2 person) tent to be erected next to vehicles in any circumstances. Awnings attached to caravans or vehicles are allowed. You will be asked to take down any large tents (excluding awnings) that are erected in this field.  Please be mindful of others, we try to be relaxed with our rules, so don’t take the micky!

Can I park my car for the weekend?
Yes, you can park all weekend for free in the Car Park.

Will this event be suitable for my kids?
We definitely cater for all ages. On the Bank Holiday weekend events, in particular, we have a Kids Zone, which will be run by the fabulous Steamship Circus.

What do I need to gain entry and do I need ID?
We ask everyone to bring photo ID, if you are fortunate enough to look under the age of 25, you will need ID to be served at the bar. You only need your individual e-ticket at the gate, so please print it off or bring it on your phone to show on the gate.

Do you have showers on site?
We have coin operated showers at the main farmyard, just a short walk from the festival site. Alternatively, we’d just recommend packing some biodegradable wet wipes and making do with those for a couple of days!

Can we park next to our tents? 
For Health & Safety reasons, we do not allow any vehicles into the tent camping area. We have a drop off point at the top of the hill, the distance you will have to walk from here to a pitch will be less than 200m. We do have very friendly volunteers, so if you are struggling please do not be afraid to ask for help!

How will I know who is performing and when?
Our line-up has been released on our social media pages, as well as on our website. A full programme will be available on arrival for £1.

How accessible is the site?
Once on site, it is very accessible – we do have a disabled section of the campsite which is located close to amenities and the main arena. If you would like to reserve a spot, please contact us in advance to do so.

Will there be a cash point?
No, we do advise to bring cash for the weekend. Generally, our traders do take card payments, but we are in the West Country (not yet reached the 21st century), so it can be a bit temperamental! There is a cash point at the local garage, a short walk from the site.

Can I sleep in my Car?
In short, no, you cannot. Your live-in vehicle must have purpose-built sleeping facilities and either fitted cooking or washing facilities. 

I still have a question that’s not been answered?
Please feel free to contact us.

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